What you need to know

Extra-person charges may apply and vary depending on hotel policy.

Government issued photo identification and a credit card or cash deposit is required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

singapur hotel

Pets not allowed

Check-in time starts at: 2 PM

American Express

JCB International



Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.



Ballroom(s) Bar/lounge Elevator/lift Gift shops or newsstand Number of floors  26 Poolside bar Restaurant Shopping on site Swimming pool outdoor Total number of rooms – 770

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Rooms (all rooms include)

Bathrobes Clock radio Cribs/infant beds available Desk Electronic/magnetic keys In-room childcare (surcharge) In-room safe Iron/ironing board Rollaway/extra beds available Window opens

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Porter/bellhop Safe-deposit box at front desk Sauna Security guard Shoe shine Steam room Supervised child care/activities Tour assistance Valet parking Wedding services

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Business & Event

Business center Computer rental Dry cleaning/laundry service Event catering Exhibit space Multiple large conference rooms Multiple small meeting rooms Room service (24 hours) Secretarial services Technology helpdesk

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Accessibility Features**

Accessible paths of travel Disabled parking In-room accessibility

** These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Spa information

Spread across three levels with 35 treatment rooms and a comprehensive selection of facilities and services including aqua-therapy rooms, relaxation lounges, Derma Life steam-therapy capsules, meditation alcoves, manicure and pedicure services, and couples suites with in-room dining, private Jacuzzis and aromatherapy steam rooms, the Willow Stream Spa is one of the largest spa and fitness centers in Asia. An exhaustive list of treatments is available and carried out by highly-trained staff in this contemporary facility.


Nirvana Body Treatment:

This Ayurvedic-inspired treatment begins with a dry body brushing to stimulate blood circulation and mildly exfoliate skin. Warm oil is then applied, followed by a name and green tea purifying body mask. Whilst cocooned in the body wrap, a foot massage is performed, followed by an application of body moisturizer. A definite prelude to any massage treatment.


2 comments on “What you need to know

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